Shipping policy

Shipping & Delivery Policy

Last Updated: [21st, May, 2026]

This Shipping & Delivery Policy forms part of our Terms & Conditions (“Terms”) and should be read alongside our main Terms & Conditions available on the website of [VIYOMA].

Please review this policy carefully before placing an order with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer shipping across India through trusted third-party courier and logistics partners.

In certain cases, third-party suppliers or fulfillment partners may handle inventory management and shipping operations on our behalf.

SHIPPING TIMELINE

  • Orders are usually dispatched within 24 hours of successful order placement.

  • Once dispatched, delivery typically takes 2–7 business days, depending on your location and pincode.

Please note that delivery timelines are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Operational disruptions

  • Remote delivery locations

While we strive to ensure timely delivery, [VIYOMA] cannot guarantee exact delivery dates.

SHIPPING FEE CALCULATION

At VIYOMA, we aim to keep shipping simple and transparent:

• A flat shipping fee of ₹99 is applicable on orders up to ₹599.

• Free Shipping is available on all orders of ₹600 and above across India.

• Delivery timelines may vary depending on the destination and courier service availability.

• Shipping charges and delivery policies may be updated without prior notice.

ORDER TRACKING

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).

Customers are responsible for providing accurate shipping information at checkout.

FAILED DELIVERY ATTEMPTS

If delivery fails due to:

  • Incorrect address

  • Unreachable customer

  • Refusal to accept delivery

additional shipping charges may apply for re-shipment.

We reserve the right to cancel such orders if necessary.

QUESTIONS ABOUT RETURNS?

For information regarding returns, exchanges, or refunds, please review our Returns & Refund Policy available on our website.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any questions or concerns regarding this Shipping & Delivery Policy, you may contact us at:

Store Name: [VIYOMA]
Email: [support@viyoma.co.in]
Business Address: [Bablatala Gopalpur I, Ideal Enclave B-51, Gopalpur I, WB, 700136, IN]
WhatsApp No : [+917003969880]